[Restoration Notice] Regarding the restoration of the GETTIIS membership registration completion and reservation completion email sending outage

[Restoration Notice] Regarding the restoration of the GETTIIS membership registration completion and reservation completion email sending outage

We would like to express our sincere gratitude for your continued patronage.

We would like to inform you that the email sending issue that occurred today with GETTIIS has now been resolved.

Currently the email is being sent successfully.

■ Period of outage

2025/9/19 (Fri) 9:50 - 2025/9/19 (Fri) 17:15

■ Emails that could not be sent

・[GETTIIS] Information on the official registration URL

・[GETTIIS] Notification of completion of official registration

・[GETTIIS] Member ID Information

・[GETTIIS] Password issuance notice

・[GETTIIS] Ticket application completion notice

■ Request to customers affected during the period of the outage

We apologize for the inconvenience, but please check and try the following steps again.

・Those who have applied for tickets

⇒Please check the application status at [My Tickets > Ticket Application History > Ticket Application History Details].

・Those who have not received the registration URL

⇒ Log in to GETTIIS → "MENU (top left of the screen)" → "Edit registration information" → "Send email for official registration" to resend the email.

・Those who have registered

Please check if you can log in.

・Those who have inquired about ID

⇒Please contact us again from "If you have forgotten your membership ID."

・Those who have inquired about their password

⇒Please go through the "Forgot your password?" procedure again.

We apologize for any inconvenience caused to our customers.

We deeply apologize.

We appreciate your continued patronage of GETTIIS.